The appellant, a junior lawyer, was summarily dismissed by her employer after writing a highly critical letter regarding office administration and compensation, which included an accusation of dishonesty and negligence.
The trial judge found the letter constituted insolence justifying summary dismissal.
On appeal, the Divisional Court held that the trial judge committed a palpable and overriding error by failing to apply the contextual approach mandated by McKinley v. BC Tel.
Applying the contextual approach, the Court found the single incident of harsh communication did not irreparably destroy the employment relationship.
The appeal was allowed and damages in lieu of reasonable notice were awarded.