The appellants, former tenants, appealed a Landlord and Tenant Board (LTB) decision dismissing their request for a review of an order granting the landlords $12,349.03 in compensation.
The appellants argued they were denied procedural fairness because they never received notice of the hearing.
The Divisional Court allowed the appeal, finding that the LTB review member erred in law by concluding the appellants should have monitored the LTB portal to discover the hearing date.
The Court held that the Statutory Powers Procedure Act guarantees reasonable notice of a hearing, and the responsibility for providing notice cannot be shifted to the parties.
The LTB order was set aside and the matter remitted for a new hearing.