In an appeal arising from a failed residential real estate transaction, the appellants challenged the dismissal of their third-party negligence claim against their real estate agent and brokerage.
The Court of Appeal held that the trial judge erred by confining the analysis to whether the agent had actively misled the appellants, without determining whether the agent negligently failed to advise them of the consequences of breaching the agreement and failed to address misleading communications with the vendors.
The court also held it was erroneous to rely principally on signatures and initials on the agreement to infer that the agreement had been adequately explained, without resolving whether the appellants reasonably misunderstood its effect.
Because the appeal record required factual and credibility findings that an appellate court should not make, a new trial before a different judge was ordered.
The costs order below was set aside, and the appellants received $20,000 in appeal costs.