Applicant failed to attend medical assessments, but defective notices allowed arbitration for benefits to proceed.
The applicant was injured in a motor vehicle accident and sought statutory accident benefits.
The insurer suspended benefits after the applicant failed to attend scheduled insurer medical examinations (IMEs) and a Designated Assessment Centre (DAC) assessment, as she had travelled out of the country.
On a preliminary issue hearing, the arbitrator found that the applicant failed to make herself reasonably available for the assessments.
However, because the insurer's notices for the IMEs were defective regarding the income replacement benefits claim, and because the housekeeping and attendant care claims pre-dated the non-compliance period, the arbitrator ruled that the applicant's arbitration could proceed as currently constituted.
Fatemeh Shirkhodaei v. State Farm Mutual Automobile Insurance Company, 2005 ONFSCDRS 21