The applicant, who suffered a brain injury in a motor vehicle accident, applied for arbitration regarding statutory accident benefits.
Two preliminary issues were raised: whether the applicant had the capacity to instruct counsel and conduct the arbitration without a litigation guardian, and whether her 'facilitator' could participate in the proceedings.
The arbitrator found that the applicant possessed the requisite capacity to direct her arbitration and make decisions, including the choice to self-represent.
However, the arbitrator ruled that the facilitator could not appear as an agent, representative, translator, or party, as she was performing the role of an unregistered representative for compensation and had a conflict of interest due to her financial stake in the outcome.