The applicant, injured in a motor vehicle accident, sought statutory accident benefits from the insurer.
After the insurer terminated and denied certain benefits, the applicant applied for arbitration and sought a special award, alleging bad faith.
As a preliminary issue, the applicant brought a motion for the production of information regarding the insurer's setting of reserve amounts for his claim.
The arbitrator ordered the insurer to disclose the reserve information, finding it relevant to the applicant's claim that the file was adjusted unreasonably and to the potential quantification of a special award.
The issue of expenses was deferred to the hearing arbitrator.