The parties sought clarification on a previous arbitration order regarding the date from which interest should accrue on an outstanding medical account.
The insurer argued that interest should only accrue from the date of the arbitrator's order, relying on a negative Designated Assessment Centre (DAC) report.
The arbitrator, following a more recent appeal decision, held that the obligation to pay interest arises from the receipt of the treatment plans, not from a positive DAC report or an arbitrator's decision.
The insurer was ordered to pay interest from the date it received the applications or invoices for the relevant services.
