The applicant, who was catastrophically injured in a motor vehicle accident, brought a motion to compel the insurer to pay $252,000 towards home modifications or the purchase of a new home.
The insurer had previously indicated it would consider paying this amount but argued it was not yet payable because the applicant had not incurred the expense or provided an invoice.
The arbitrator found that while the insurer had agreed to pay the amount, the applicant had not taken concrete steps towards purchasing a new home or renovating his existing home to constitute an 'invoice' under section 38 of the Schedule.
The motion was dismissed, along with claims for interest and a special award.