The appellant was injured in a motor vehicle accident and received income replacement benefits (IRBs) from the respondent insurer.
The insurer stopped the IRBs when the appellant returned to work, providing a notice that did not include medical reasons.
When the appellant later had to stop working and sought to resume IRBs, the insurer denied the claim, and the Licence Appeal Tribunal found the appeal time-barred.
On appeal, the Divisional Court held that section 37(4) of the Statutory Accident Benefits Schedule requires insurers to provide medical reasons for discontinuing IRBs.
Because the insurer's notice lacked medical reasons, it was not a valid refusal and did not trigger the limitation period.
The appeal was allowed and the matter remitted to the Tribunal.