The plaintiff, Kathleen MacNeill, sought damages for injuries allegedly sustained after ingesting a deliming agent in coffee served at a McDonald’s drive-thru.
The court found that while the incident was unsettling, the evidence did not establish that the plaintiff suffered any serious or permanent injury causally related to the incident.
The court rejected the plaintiff’s claims for general, income, and future care damages, awarding only $5,000 for temporary pain and inconvenience.
The decision turned on findings of credibility, causation, and the weight of expert and lay evidence.