The plaintiffs, a real estate agent and her brokerage, sued the defendant for defamation and unjust enrichment.
The defamation claim arose from a letter the defendant sent to the brokerage and others, complaining about the agent's conduct and invoicing after a real estate transaction fell through due to a dispute over a buyer representation agreement.
The unjust enrichment claim was for services rendered by the agent.
The court found that while some statements in the defendant's letter were defamatory and made with malice, the defence of qualified privilege applied because malice was not the dominant purpose of the communication.
The defence of fair comment also failed due to untrue factual statements.
However, the court found that the plaintiff's own conduct disentitled her to damages for defamation.
The unjust enrichment claim was dismissed as the defendant was not enriched, and there was a juristic reason for any perceived enrichment.
The plaintiffs' action was dismissed in its entirety.