The applicant was injured in a motor vehicle accident and received statutory accident benefits until the insurer terminated his income replacement benefits.
The applicant sought arbitration for ongoing income replacement benefits, treatment expenses, and a special award.
The arbitrator found that while the applicant's physical injuries had resolved, he suffered from an ongoing psychological disability caused by the accident, entitling him to ongoing income replacement benefits and psychological treatment expenses.
The arbitrator also granted a special award of $1,900, finding that the insurer unreasonably withheld benefits by deducting collateral benefits before they were actually available to the applicant.