The applicant sought statutory accident benefits following a motor vehicle accident.
The respondent insurer raised preliminary issues, arguing that several of the applicant's claims were statute-barred because she failed to appeal within the two-year limitation period, and that other claims were barred because she failed to submit them within the prescribed timelines.
The Tribunal found that the insurer's explanation of benefits for the attendant care and certain medical benefits did not constitute a clear and unequivocal denial, meaning the limitation period was not triggered and those claims could proceed.
However, the Tribunal found that the denial for the cost of examinations was clear and unequivocal, barring that claim.
The Tribunal also held that the applicant lacked a reasonable explanation for her late submission of transportation claims, barring those from proceeding.