The insured settled his statutory accident benefits claim with the insurer for $15,000.
The insurer provided the settlement cheque to the insured's agent, who misappropriated the funds.
The insured's estate brought an arbitration proceeding arguing that the insurer failed to comply with section 44(1)(a) of the Statutory Accident Benefits Schedule, which requires benefits to be mailed or delivered to the insured's residential address.
The arbitrator held that he had jurisdiction to hear the dispute and that section 44(1)(a) applies to settlement cheques.
The arbitrator found that the insurer breached this provision by delivering the cheque to the agent.
The hearing was adjourned to receive further evidence regarding a criminal restitution order against the agent before determining the insurer's final liability.