The applicant was injured in a motor vehicle accident and claimed statutory accident benefits, including caregiver and housekeeping benefits, as well as medical expenses.
The insurer denied the claims, arguing the applicant was not the primary caregiver and that the expenses were not reasonable or necessary.
The arbitrator dismissed the applicant's claims, finding her evidence regarding the payment for caregiving and housekeeping services to be imprecise and inconsistent, thus failing to prove she incurred the expenses.
The claims for medical expenses were also dismissed as the applicant failed to prove how much OHIP would contribute.
The insurer's request for repayment of its assessment fee was denied because the application was not found to be frivolous or vexatious from the outset.