The applicant sought statutory accident benefits following a motor vehicle accident, disputing the insurer's denial of treatment plans for physiotherapy and psychological services, as well as claiming an award for unreasonable delay.
The Tribunal dismissed the claim for physiotherapy, accepting the insurer's medical examination which found no ongoing physical injuries.
The Tribunal also dismissed two psychotherapy treatment plans because the applicant failed to justify rates exceeding the Professional Services Guideline and session lengths beyond one hour.
However, the Tribunal partially approved a third psychological treatment plan, preferring the treating clinic's recent progress report over the insurer's assessment, but reduced the quantum to align with Guideline rates and one-hour sessions.
The claim for a special award was dismissed due to lack of evidence of unreasonable delay.