The applicant was injured in a motor vehicle accident and sought statutory accident benefits from the respondent insurer.
The disputed benefits included a treatment plan for assistive devices, a treatment plan for physiotherapy and massage, a non-earner benefit, and a special award.
The Tribunal found that the applicant was entitled to the non-earner benefit, as she demonstrated a complete inability to carry on a normal life, having gone from an active, independent lifestyle to being dependent on her grandson and church community.
The Tribunal also approved the assistive devices, except for blind spot mirrors, but denied the treatment plan for physiotherapy and massage, finding it was not reasonable and necessary given the lack of improvement and the recommendation for alternative treatment.
The claim for a special award was dismissed, but interest was awarded on the overdue payments.