A plaintiff who sustained a wrist injury in July 2007 attended an urgent care clinic where an x-ray was ordered.
The radiologist's report recommended a follow-up x-ray, but this recommendation was not communicated to the plaintiff.
She subsequently required two surgeries.
The plaintiff commenced an action against the clinic and the treating physician in May 2012.
By August 2013, the plaintiff became aware that a second clinic physician (not the named defendant) had reviewed the x-ray report and failed to advise her of the follow-up recommendation.
In January 2017, the plaintiff moved to add this second physician as a defendant.
The motion judge granted the motion, finding the claim was not statute-barred.
The appellants appealed, arguing the plaintiff failed to exercise reasonable diligence in identifying the second physician.
The Court of Appeal allowed the appeal, holding that by August 29, 2013, the plaintiff knew all material facts except the defendant's name and was obliged to exercise reasonable diligence to obtain it within the two-year limitation period.
The plaintiff's failure to make inquiries for one year constituted a failure to exercise reasonable diligence, rendering the claim statute-barred.