The applicant was injured in a motor vehicle accident and received statutory accident benefits from the insurer.
The insurer subsequently terminated weekly income benefits, housekeeping services, and certain medical and rehabilitation benefits.
The applicant applied for arbitration to dispute the terminations and claim additional expenses, including treatment at a US medical centre.
The arbitrator found the applicant lacked credibility, having misrepresented her pre-accident income, employment activities, and health history.
The arbitrator concluded the applicant's soft tissue injuries had healed and she was not substantially unable to perform the essential tasks of her pre-accident employment.
All claims for ongoing benefits, medical expenses, transportation, a special award, and arbitration expenses were dismissed.