The applicant, who has a severe latex allergy, filed a human rights application alleging discrimination in services after the respondent fitness club cancelled her membership.
The applicant had informed the club of her allergy upon joining, but later encountered latex balloons in the facility.
After a series of communications, the club cancelled her membership, stating it could not ensure a latex-free environment.
The respondents did not attend the hearing.
The Tribunal found that the cancellation constituted a failure to accommodate the applicant's disability, infringing section 1 of the Human Rights Code.
The corporate respondent was ordered to pay $198.22 for out-of-pocket expenses and $2,500 for injury to dignity, feelings, and self-respect.