The applicant, a single mother of three, alleged she was denied entry to the respondent's women's clothing store because of her family status, claiming the store owner told her she had "too many children" and that a child had recently stolen from the store.
The respondent denied making these comments, asserting the store was temporarily closed so the owner, who worked alone and had a medical condition, could use the washroom.
The Tribunal assessed the credibility of both parties, noting the lack of corroborating witnesses.
Finding the respondent's explanation reasonable and the applicant's version improbable given the store's customer base, the Tribunal concluded the applicant failed to establish a prima facie case of discrimination on a balance of probabilities.
The application was dismissed.