The grievor, a former Customer Service Representative, participated in a job competition for a newly created Caseworker position following a modernization project.
She failed to achieve the 65 percent threshold in phase two of the competition, which consisted of an oral interview, a written test, and a role play.
The union grieved the result, arguing that the grievor should have received additional marks on the written test and role play, and that the marking was arbitrary.
The Grievance Settlement Board dismissed the grievance, finding no evidence of bad faith or differential treatment, and concluding that the union failed to establish that the marking process was not fair, reasonable, and consistent.