The applicant was involved in a motor vehicle accident and sought statutory accident benefits from the respondent insurer.
The respondent raised a preliminary issue arguing the applicant was barred from proceeding because he failed to submit his application for benefits (OCF-1) within the prescribed time.
The Tribunal found that the applicant's father had notified the respondent of the accident within three days, satisfying the notice requirement under section 32(1) of the Schedule.
The respondent failed to fulfill its positive obligation to inquire and provide an accident benefits package under section 32(2), meaning the 30-day timeline to submit the OCF-1 was never triggered.
In the alternative, the Tribunal found the applicant had a reasonable explanation for the delay, as he had reached out to the respondent for assistance and received no response.
The applicant was permitted to proceed with his claim.