Chronic pain assessment approved but chiropractic and psychological treatment plans denied based on surveillance evidence.
The applicant sought statutory accident benefits following a motor vehicle accident, specifically claiming entitlement to chiropractic services, psychological treatment, and a chronic pain assessment.
The respondent denied the benefits, relying on insurer's examinations and surveillance footage.
The Tribunal found that the chiropractic and psychological treatment plans were not reasonable and necessary, placing greater weight on the respondent's medical assessors who concluded the applicant had reached maximum medical improvement and that his self-reported psychological symptoms were unreliable in light of surveillance evidence.
However, the Tribunal approved the chronic pain assessment, noting that despite normal objective findings, the applicant's persistent pain and recommendations from treating specialists warranted further evaluation.
OLATOntario Licence Appeal TribunalAug 28, 2025