The Applicant father filed a complaint against two Children's Aid Societies, alleging they failed to hear his concerns and provide reasons regarding allegations of physical abuse of his children in a foster home.
The Oxford Society, which received the initial disclosure, referred the matter to the Guelph Society as the foster home was in its jurisdiction.
The Board found that the Oxford Society fulfilled its obligations by hearing the Applicant and referring the matter.
However, the Board found that the Guelph Society failed to hear the Applicant, failed to return his calls, and failed to provide detailed reasons for its decision not to verify the abuse allegations despite the children's credible disclosures.
The Board ordered the Guelph Society to provide detailed written reasons and to meet with the Applicant.