The applicant sought statutory accident benefits following a motor vehicle accident, including an income replacement benefit (IRB), physiotherapy, and various assessments.
The Tribunal found the applicant was entitled to an IRB for the period between her early retirement and her planned retirement date, as accident-related pain substantially prevented her from performing the essential tasks of her employment.
The Tribunal also approved the treatment plans for physiotherapy, a psychological assessment, and a chronic pain assessment, finding them reasonable and necessary.
The neurological assessment was approved because the insurer's denial failed to comply with the medical reasons requirement under s. 38(8) of the Schedule.
The claim for a special award was dismissed as the insurer's conduct was not unreasonable.