University's appeal allowed; student's claim for tuition refund and punitive damages dismissed due to clear policy.
The University of Toronto appealed a Small Claims Court decision awarding a student $710.27 in general damages and $1,000 in punitive damages over a disputed tuition refund.
The student had dropped a full-year course after the refund deadline but argued the policy was ambiguous.
The Divisional Court allowed the appeal, finding the trial judge made palpable and overriding errors in fact and law.
The court held the university's calendar and refund policy clearly stated the financial penalties for late withdrawal, and the university's conduct did not meet the high threshold for punitive damages.
The original claim was dismissed.
Yousuf Abdou v. The Governing Council of the University of Toronto, 2023 ONSC 6868