The applicant filed several complaints with the Child and Family Services Review Board against the society regarding its handling of his case, including access issues, medical concerns, and the complaint process itself.
The society challenged the Board's jurisdiction, arguing the matters were already decided by or before the family court in ongoing child protection proceedings.
The Board found it lacked jurisdiction over complaints related to access, medical concerns, and case notes, as these were central to the court proceedings.
However, the Board assumed jurisdiction over complaints regarding the society's failure to follow its own complaint procedure, a meeting held without the applicant, and an allegation that a worker lied, as these were not before the court.