The applicant sustained soft tissue injuries in a rear-end motor vehicle collision and sought statutory accident benefits, including caregiver benefits, housekeeping expenses, medical rehabilitation, and the cost of a digital motion x-ray (DMX).
The insurer denied the claims, arguing the applicant's injuries should have resolved within normal healing times.
The arbitrator found the applicant suffered a substantial inability to perform her pre-accident caregiver and heavier housekeeping duties for a limited period, awarding reduced amounts due to exaggerated claims.
The arbitrator also awarded partial medical and rehabilitation benefits, finding the applicant's pre-existing poor posture delayed her recovery beyond the standard guidelines.
The claim for the DMX test was dismissed, as the technique lacked general diagnostic approval in Canada, the expert promoting it lacked independence, and the test was conducted too remotely from the applicant's treatment period to be considered a reasonable expense.