The insured suffered water damage to her home and claimed extensive mould contamination, which the insurer denied.
The insurer invoked the appraisal process under s. 128 of the Insurance Act.
After significant delays and a court order compelling the appraisal to proceed, the insured changed appraisers on the eve of the hearing and requested an adjournment.
The Umpire refused the adjournment and proceeded in the insured's absence, determining the loss based solely on the insurer's evidence.
The insured applied for judicial review, arguing a denial of natural justice.
The Divisional Court dismissed the application, finding that given the history of delay and the strict court order compelling the appraisal, the Umpire did not exceed his jurisdiction or deny natural justice in refusing the adjournment.