The appellant was injured in a motor vehicle accident and received disability benefits until January 1997.
In January 2000, the respondent insurer sent a letter refusing further weekly benefits, outlining the dispute resolution process, and enclosing relevant sections of the Insurance Act.
In 2007, the appellant sought to amend his statement of claim to include a claim for income replacement benefits.
The motion was dismissed on the basis that the two-year limitation period had expired.
On appeal, the court held that the insurer's letter constituted a valid refusal that triggered the limitation period, as it adequately informed the appellant of the dispute resolution process.