The applicant, a paternal grandmother, filed a complaint with the Child and Family Services Review Board regarding the respondent society's actions and decisions concerning her grandchildren.
The respondent society submitted that the applicant had not sought or received services from it, as she was not assessed as a kinship caregiver.
The applicant failed to provide written submissions challenging this position.
The Board found that the applicant's complaints were not about services she sought or received, but rather about the society's actions regarding her grandchildren.
The application was dismissed for lack of jurisdiction.