The complainant, a Black woman, purchased a hair salon business and assumed its commercial lease.
The respondent landlord exhibited racial animus upon meeting her, expressing anger to the previous tenant for selling to 'such a race of people'.
The landlord subsequently harassed the complainant by placing a 'for sale' sign on the property, refusing to accept rent directly, and demanding an above-market rent of $675 per month upon lease renewal.
When the complainant tendered $450, the landlord had a bailiff lock her out of the premises.
The Board of Inquiry found that the landlord's conduct constituted unlawful discrimination with respect to the occupancy of a commercial unit based on race and colour.
The Board ordered the renewal rent set at $550 per month and awarded the complainant $800 in general damages for injury to dignity, plus $1,409.80 in special damages for the bailiff lockout and rent overpayments.