The applicant was involved in a motor vehicle accident and sought non-earner benefits (NEBs) and attendant care benefits (ACBs) from the respondent insurer.
The insurer denied the benefits and raised a preliminary issue that the applicant was statute-barred from proceeding with her application for failing to appeal within the two-year limitation period.
The Tribunal found that the ACB claim was not properly before it because the applicant had never submitted an Assessment of Attendant Care Needs (Form-1), meaning no valid denial could have been made.
Regarding the NEB claim, the Tribunal found the insurer's denial was clear and unequivocal, triggering the limitation period.
However, the Tribunal exercised its discretion under section 7 of the Licence Appeal Tribunal Act to extend the limitation period, noting the applicant's bona fide intention to appeal, the negligible six-business-day delay, the lack of prejudice to the insurer, and the potential merit of the claim.
The applicant was permitted to proceed with her NEB claim.