The applicants were involved in a motorcycle accident and inadvertently applied for statutory accident benefits from their standard policy insurer (Economical) instead of their enhanced policy insurer (Heartland).
Heartland denied their subsequent claim, arguing the initial application to Economical was irrevocable.
The applicants sought relief from forfeiture to rescind their initial application and apply to Heartland.
The Tribunal found it had jurisdiction under section 129 of the Insurance Act to grant equitable relief.
Applying the test for relief from forfeiture, the Tribunal found the applicants made an innocent mistake, the gravity of the breach was minimal, and the disparity between the forfeited enhanced benefits and the damage caused was significant.
The Tribunal granted relief from forfeiture, allowing the applicants to rescind their application with Economical and apply to Heartland.