Employer and manager held liable for sexual harassment, poisoned work environment, and failure to investigate.
The applicant, a Customer Service Representative, alleged that her branch manager sexually harassed her through leering, inappropriate physical contact, and derogatory comments, creating a poisoned work environment.
She also alleged that the employer failed to reasonably investigate her complaints and terminated her employment as a reprisal.
The Tribunal found that the manager engaged in sexual harassment and created a poisoned work environment, and that the employer failed to properly investigate the complaints.
However, the Tribunal dismissed the reprisal claim, finding the termination was based on performance issues.
The Tribunal awarded $30,000 in damages for injury to dignity, feelings, and self-respect, and ordered the employer to amend its discrimination/harassment policy and conduct human rights training for managerial personnel.