In a preliminary issue decision regarding statutory accident benefits, the arbitrator determined whether the applicant, a French-speaking person, was entitled to be assessed at a Designated Assessment Centre (DAC) by French-speaking assessors without interpreters.
The arbitrator found that the DAC was located in a designated area under the French Language Services Act and was obliged to provide services in French.
The Minister's Committee, which permitted DACs to use interpreters, bore the onus under section 7 of the Act to justify this limitation but failed to do so.
Consequently, the applicant's refusal to be assessed with an interpreter was reasonable, and he did not fail to make himself available for the DAC assessment.
However, as previously decided, he was not entitled to French-speaking assessors for the insurer's examinations and remained barred from arbitration until he attended those.