The applicant was injured in a motor vehicle accident and sought income replacement benefits, which the insurer terminated for insufficient documentation of pre-accident income.
At the arbitration hearing, the insurer brought a preliminary motion to dismiss the application, arguing the applicant failed to comply with a pre-hearing order to produce his complete WCB file, clinical notes, and banking records.
The arbitrator dismissed the motion, finding the applicant had not refused to comply but had provided the documents he intended to rely on, and declined to draw an adverse inference at the preliminary stage.
However, because the applicant's late production of voluminous records caused substantial delay, the arbitrator ordered the applicant to pay the insurer's expenses for the preliminary hearing.