Arbitration not barred by limitation period as insurer's initial assessment forms were not a clear and unequivocal refusal.
The applicant was injured in a motor vehicle accident and claimed income replacement benefits.
The insurer argued that the applicant's request for arbitration was barred by the two-year limitation period under the Insurance Act and the Statutory Accident Benefits Schedule.
The arbitrator found that the insurer's initial assessment forms did not constitute a clear and unequivocal refusal to pay benefits, as they requested further information to calculate the benefits.
The limitation period did not begin to run until the insurer explicitly denied the claim later.
Therefore, the applicant was not precluded from proceeding to arbitration.
Expenses were awarded to both parties for different hearing dates due to counsel's failure to attend.
OFSCDRSOntario Financial Services Commission - Dispute Resolution ServicesSep 24, 1999