The applicant filed a complaint against the respondent child welfare agency under section 120 of the Child, Youth and Family Services Act, 2017, alleging a breach of confidentiality, failure to disclose her file, and failure to provide meaningful reasons regarding a potential conflict of interest involving her ex-partner, who was employed by the respondent.
The Child and Family Services Review Board found insufficient evidence of a confidentiality breach and noted the respondent had eventually disclosed the file and explained its jurisdictional transfer.
However, the Board found the respondent failed to provide the applicant with a meaningful explanation of how it handles potential conflicts of interest.
The application was upheld in part, and the respondent was ordered to provide a written explanation of its conflict of interest procedures.