The Applicant mother filed an application under section 120 of the Child, Youth and Family Services Act, 2017, alleging that the Respondent society failed to hear her concerns regarding the children's father, including allegations of substance use, pinworm infections, and inappropriate photographs.
The Board found that the Respondent had not been informed of the photograph allegations prior to the application.
Regarding the other concerns, the Board found that the Respondent had actively listened, investigated, and communicated its findings to the Applicant.
The application was dismissed.