Denise Marshall

The applicant alleged that the respondent Children's Aid Society failed to comply with the terms of a settlement agreement reached during mediation.

The agreement required the respondent to answer 15 questions regarding its investigation, verification decision, and file closure.

Following a teleconference hearing, the Child and Family Services Review Board found that the respondent had adequately provided reasons and explanations for its decisions as required by the agreement and the Child, Youth and Family Services Act, 2017.

The Board noted that the applicant's disagreement with the respondent's decisions did not invalidate the reasons provided.

The application was dismissed and the file closed.

The applicant filed a complaint under section 120 of the Child, Youth and Family Services Act, 2017 against the children's aid society, raising concerns about uninvestigated child protection issues, unserved court documents, and the society's refusal to accept a cease and desist letter.

The society argued the CFSRB lacked jurisdiction because the issues were currently before the court in custody and access proceedings.

The CFSRB dismissed the application, finding it was barred from reviewing the child protection concerns due to the ongoing court proceedings.

The CFSRB also found that the issues regarding court documents and the cease and desist letter did not relate to a 'service' under the Act, and that the society had already provided a sufficient written explanation for its decisions.