The appellant leased a water heater from the respondent.
The respondent proposed an amendment to the rental agreement requiring customers to deal directly with the respondent to terminate the agreement, rather than using an agent.
The appellant sought a declaration that the amendment was invalid under the Consumer Protection Act.
The Court of Appeal held that the amendment did not comply with the Regulation because the right to terminate was not unconditional.
However, the Court upheld the application judge's decision to invoke s. 93(2) of the Act, binding the appellant to the amendment, as the application was brought for a collateral purpose to benefit a competitor and no consumer was prejudiced.