The complainants, security guards at the University of Toronto, alleged that their union breached section 68 of the Labour Relations Act (duty of fair representation) during collective bargaining.
They claimed the union bargaining committee intentionally misled them about a new requirement for medical examinations and failed to secure a promised provision regarding lieu days.
The Board found that the union representatives acted in good faith and that any failure to mention the medical examination requirement during the ratification meeting was due to honest inadvertence, not intentional misrepresentation.
The Board concluded that the union's conduct, while perhaps unwise in some respects, was not arbitrary, discriminatory, or in bad faith.
The complaint was dismissed.