The applicant was injured in a motor vehicle accident and sought medical benefits, which the respondent insurer denied on the basis that the injuries fell within the Minor Injury Guideline (MIG).
Prior to the hearing, the respondent approved the disputed treatment plans.
The remaining issues were whether the applicant was entitled to an award for unreasonably delayed payments and whether either party was entitled to costs.
The Tribunal found that the respondent unreasonably withheld payments by maintaining its MIG denial despite having an independent medical examination report diagnosing a psychological impairment outside the MIG.
The Tribunal awarded the applicant 25% of the delayed benefits, totaling $2,316.38, plus interest.
Both parties' requests for costs were dismissed.