Union's proposed bargaining unit excluding front desk staff found appropriate for certification despite employer's fragmentation concerns.
The applicant union applied for certification to represent a bargaining unit of hotel employees, specifically excluding front desk staff.
The respondent employer opposed the exclusion, arguing that it would cause serious labour relations problems due to fragmentation and the cross-utilization of front desk staff for housekeeping and food service tasks.
Applying the Hospital for Sick Children test, the Ontario Labour Relations Board found the proposed unit appropriate, concluding that the employer's concerns about jurisdictional disputes and strike complications were speculative and could be accommodated in collective bargaining.
A certificate was issued to the applicant, with one Board Member dissenting on the basis that excluding front desk staff would unduly fragment labour relations.
Textile Processors, Service Trades, Health Care, Professional and Technical Employees International Union, Local 351 v. 772427 – O/L, CDA. Inc. O/A c.o.b. Quality Suites by Journey's End, 1994 CanLII 9886