Insured's appeal of non-earner benefit denial allowed to proceed due to confusing multiple denial notices.
The applicant was injured in two motor vehicle accidents and sought non-earner benefits for both.
The insurer moved to bar the appeals, arguing they were filed beyond the two-year limitation period under s. 56 of the Statutory Accident Benefits Schedule.
The Tribunal found that the appeal for the first accident was statute-barred as the denial notice was clear and unequivocal.
However, the appeal for the second accident was allowed to proceed because the insurer issued multiple, confusing denial notices with changing reasons, which misled the applicant regarding the limitation period.
The applicant's request for costs was denied.
O.C. v. State Farm Mutual Automobile Insurance Company, 2017 CanLII 87159