The appellant travel agency appealed a Notice of Proposal by the Registrar to revoke its registration under the Travel Industry Act, 2002.
The Registrar sought revocation based on the appellant's history of late filing of financial statements, occasional late filing of compensation fund forms, and failure to maintain required working capital.
The Tribunal found that while the appellant breached conditions of its registration, the principal's past conduct did not afford reasonable grounds to believe the business would not be carried on with honesty and integrity.
The Tribunal accepted the appellant's evidence of improved filing practices and a plan to correct the working capital shortfall by selling a matrimonial home.
The Tribunal substituted its opinion for the Registrar's, directing the Registrar to refrain from revoking the registration and instead imposing strict conditions on the appellant's continued registration.