2 total
Travel agent registration revoked for repeated failure to comply with conditions and regulatory requirements.
The Registrar proposed to revoke the appellant's travel agent registration due to repeated failures to comply with conditions imposed in 2016 and a long-standing pattern of non-compliance.
The appellant had repeatedly failed to file required financial information, maintain minimum working capital, and respond to the Registrar's inquiries, including those related to consumer complaints.
The Licence Appeal Tribunal found that the appellant breached the conditions of its registration and that its past conduct afforded reasonable grounds to believe it would not carry on business in accordance with the law.
The Tribunal directed the Registrar to carry out the proposal to revoke the registration.
Appeal for compensation from Travel Industry Compensation Fund dismissed due to lack of credible evidence.
The appellant appealed a decision of the Travel Industry Council of Ontario (TICO) refusing his claim for $8,331 from the Travel Industry Compensation Fund following the failure of a travel agent.
The appellant claimed the funds were a deposit for a future trip to Cuba, but the evidence presented significant discrepancies regarding the nature of the travel services purchased.
The Licence Appeal Tribunal found that the appellant failed to provide credible and reliable evidence that the payment was for a travel service, as required by the Regulation, and dismissed the appeal.
