The applicant was injured when he fell from a ladder, allegedly after a vehicle struck it.
The insurer denied statutory accident benefits on the basis that the incident was not a motor vehicle accident.
During the assessment phase, the insurer commissioned an engineering report.
The applicant brought a motion to compel production of the report.
The insurer claimed litigation privilege, arguing the report was prepared in anticipation of arbitration.
The arbitrator found that the report was commissioned during the good faith investigation phase, before litigation could be reasonably anticipated.
The insurer was ordered to produce the report.